FAQ

Frequently Asked Questions

Where do you deliver?

We currently deliver across Lebanon.

How long does delivery take?

Orders usually arrive within 1 to 3 working days after they're confirmed.

How much is delivery?

Delivery costs $3, and is free on orders above $60.

How can I pay?

Cash on delivery, card payment, and Whish Money.

Can I return or exchange my watch?

Yes. You can request a return or exchange within 7 days of receiving your order if the item is unused and in its original packaging. Contact us at zenit.store.lb@gmail.com and we'll sort it out.

What if my watch arrives damaged or faulty?

Contact us within 48 hours with a photo, and we'll replace it or refund you.

Warranty

Every Zenit watch comes with a 1-year warranty against manufacturing defects. To make a claim, contact us at zenit.store.lb@gmail.com with your order number and a photo or short description of the problem. The warranty does not cover damage from accidents, water damage, or normal wear.

How do I contact you?

Email us at zenit.store.lb@gmail.com, or message us on +961 81695946 and we'll reply within 24 hours.